Project Support Officer - Corsham - 12 months initially - £150 per day
Project Support Officer and EPM Administrator: Responsible for call management, helpdesk support and incident management for EPM 2013.
This will include – but not be limited to:- * Recording/acknowledge all incident/admin and technical support calls * Liaising with the System Support and any associated contractors to resolve complex issues. *Ensuring work practices and the solutions are properly documented. Undertake training of in-house resources as required. * Assist with customer visits, clinics and demonstrations. * Reviewing, updating to internal system helpdesk support documentation and customer awareness information. * Review and maintenance of the Knowledge base pages. *Administration of EPM2013.
The successful candidate will need to hold an in-force SC Clearance