Key Account Manager – Hospitality
Location – Birmingham (Field Based)
Salary – Competitive plus Excellent Company Benefits
My client is the leading EPoS hardware and systems provider in the UK who have an enviable reputation in the hospitality sector and a host of blue chip clients. They are now looking to recruit a Key Account Manager for a field based position with commitment to working from their East Midlands for 2 days a week
You will be responsible for developing long-term business partnerships with a number of extremely well known clients. So previous experience working on a large multi-site client is essential. You will work to maximise business development opportunities and the uptake of new products whilst maintaining the highest level of customer satisfaction.
Working closely with your colleagues within the client management team, you will be responsible for ensuring that your clients become passionate advocates for your solutions. You will have a full understanding of the Client’s business requirements and objectives with strong relationships throughout the Client’s organisation, and you will recognize and develop opportunities for increased revenue and usage of products.
You’ll be responsible for all ongoing relationships with clients; personally and through the team, developing true business partnerships with your clients, delivering exceptional levels of day-to-day support along with consultative long-term account development. You will work with your clients to achieve the best solutions, creating a win-win situation to maximise profits and guarantee customer satisfaction.
As the successful candidate you will have at least 2 years Account Management and operational or allied experience within the hospitality industry. Expert level of communication skills, and your ability to work with colleagues at various levels of the organisation will be excellent.
You’ll have good awareness of hospitality industry trends and have a willingness to keep on top of the market. Also you will have a technical product knowledge and a flexible attitude to daily tasks and willingness to tackle both large and small projects.
For immediate consideration please contact Sarah-Jane Taylor on 01908 886035 or 07917 180753