Our client are looking for an experienced Cisco Voice Engineer to work full-time at their customer site in Belgium on an initial 12 month contract.
-Minimum four (4) years’ experience with and in-depth knowledge of VoIP Networks/Wide Area Networks (LAN/WAN)/Telco provider networks and Cisco routers and switches
-Minimum four (4) years proven track of collaboration with vendors, resident engineering and operations staff to achieve system performance objectives by utilizing vendor’s toolkits for collection of maintenance data, and ability to analyse them for both service improvement and troubleshooting purposes
-Minimum four (4) years’ experience with the configuration and operation element management, network monitoring and event management tools such as HP Network Automation, Intermapper, Cisco Prime, Kiwi Syslog, Splunk;
-Very good knowledge of ICT Systems Engineering and the associated aspects of design, operations, administrations and maintenance, to include networks, interfaces, applications and protocols covering modern voice systems based on IP;
-Practical experience in ICT systems and services delivery, to include but not limited to: high and low level designs, technical and functional solution evaluation, testing, implementation, transition, continuous services improvement, and Service Level Agreement (SLA) based delivery
-One, or more, years’ experience in on-line performance, accounting, fault, security and
configuration management of smart intelligent multiplexes and various data switching and routing equipment, and terminating equipment including modem and cryptographic equipment
-Valid/active Cisco Certified Networking Associate (CCNA) certification
-Valid/active Cisco Certified Networking Professional (CCNP) Collaboration or higher certification
-Field experience and knowledge related to Session Border Controllers (SBC)
-Knowledge and experience on CISCO Call Centre Express (UCCX);
-Knowledge and experience on Microsoft Skype for Business (SfB);
-Understanding of the contemporary Telecommunication technology including TDM, MPLS;
-Professional experience in customer support, user incident handling, and of ITSM principles and practices by applying a standardised framework
-ITILv3 Foundation training/certification
-Prior experience of working in an international environment comprising both military and civilian elements
-Knowledge of NATO responsibilities and organization, including Allied Command Operations and Allied Command Transformation.
Due to the nature of this client individuals with a current SC or NATO Secret clearance are strongly encouraged to apply.
If you have any questions regarding the above role do not hesitate to contact me by phone or email (01908 030 130 / firstname.lastname@example.org)