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Business Analyst - Knowledge and Information Management

Job Title: Business Analyst - Knowledge and Information Management
Contract Type: Contract
Location: Southampton, United Kingdom
REF: 772
Contact Name: Mark Gale
Contact Email:
Job Published: about 2 years ago

Job Description

Business Analyst - Knowledge and Information Management



The client requires business change analyst services to support the ‘analysis’ phase for a project to implement an Office 365/SharePoint intranet, document and records management and collaboration solution. This is not a technical role. The supplier will co-ordinate activities within an assigned Directorate, plus act as lead BA.


As a Business Change Analyst you will with work alongside the Programme Manager, other Change Analysts, Directorate Business Champion (s) and functional leads, and SharePoint Technical Lead (s).



Conduct business analysis/information gathering and document findings and requirements on behalf of the 'solution design team'. For example:

Business activities and related document inputs and outputs; filing and finding needs; intranet and extranet publishing and content needs; information handling and collaboration needs; issues and requirement; migration analysis and plan; training needs analysis; benefits realisation; test scenarios and plan. Work-stream management: co-ordinate activities within a Directorate; produce weekly reports; report risks and issues; lead Directorate specific meetings and communications; act as a contact point for business champions and functional leads.


Southampton with some visits to other UK sites (including overnight stays).


Working arrangements     

You will be required to work onsite at the base location.

A work from home day is feasible for Consultants working away from home.

Some travel to other UK sites is expected, with potential overnight stay.

You must have a valid driving license.

Travel to other UK sites will be agreed and organised with expenses met by the project - All expenses will require prior approval.


Skills and experience

  • Business analysis skills.
  • Experience of working on similar projects (ECM/EDRM/Collaboration).
  • Work-stream (or project management experience).
  • Information and/or content management know how (information audits and information flows, file plans, metadata, retention, access).
  • Business change management.
  • Content migration experience.
  • Nice-to-have skills and experience 
  • SharePoint on-premise or cloud.
  • Office 365.
  • Test/UAT.
  • Training delivery.
  • Floor-walking and user support.
  • Information architecture.
  • Records Management.
  • Full-implementation.
  • Ability to engage and explain technical and business requirements to non-technical contacts