{"id":15276,"date":"2019-12-20T00:00:00","date_gmt":"2019-12-20T00:00:00","guid":{"rendered":"https:\/\/identifi-global.eu.applyflow.com\/why-it-s-high-time-we-improved-the-candidate-experience\/"},"modified":"2022-12-09T06:16:53","modified_gmt":"2022-12-09T06:16:53","slug":"why-it-s-high-time-we-improved-the-candidate-experience","status":"publish","type":"post","link":"https:\/\/www.identifiglobal.com\/news\/why-it-s-high-time-we-improved-the-candidate-experience\/","title":{"rendered":"Why it\u2019s high time we improved the candidate experience"},"content":{"rendered":"

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\n\tWhile we recruit for both <\/span>IT and cybersecurity<\/a> and office professionals<\/a> roles, our two recruitment arms have one thing in common \u2013 putting the candidate experience at the heart of everything we do.<\/p>\n

\n\tAt both Identifi Global and Identifi Office Professionals, our consultants are bound by our <\/span>Candidate Charter<\/a>: a 13-point model that outlines our obligations to every candidate we work with, and that forms the basis for our consultants\u2019 commission payments. <\/p>\n

\n\tBoth of our brands have been completely candidate-led since the start. Here\u2019s how we ensure that the candidate experience is – and continues to be – at the forefront of everything we do.<\/p>\n

\n\tWhere it all began<\/h2>\n

\n\tAfter spending years in multiple recruitment companies \u2013 from small specialists to large multinationals \u2013 Identifi founders Gary Fay and Pete Sanders realised that something was missing.<\/p>\n

\n\tIn cybersecurity, for example, there were \u2013 and still are \u2013 huge skill shortages, leading to a war for talent. So why, in that case, were recruiters focusing heavily on the candidate that got the job, and losing sight of the other candidates in the process? <\/p>\n

\n\tThey knew that there was a market for recruitment agencies that focused on the candidate experience, in a market that was becoming increasingly candidate-led. Historically, such agencies – which are, by nature, sales-led – have had their culture defined by this approach, treating the candidate as a commodity. <\/p>\n

\n\t“Our consultants understand the true value of each and every candidate.”<\/strong><\/h4>\n

\n\tIdentifi Global and Identifi Office Professionals were born on the basis of delivering an exceptional candidate experience. It\u2019s not simply something we say: it\u2019s woven into the fabric of the business and the DNA of who we are, and has been since the very start. Our consultants understand the true value of each and every candidate, all of our activities are candidate-led, and our measurements are based on the candidate experience. With candidates holding the key to the relationship at the moment, we strongly believe that this is the future of recruitment.<\/p>\n

\n\tHow we guarantee a great candidate experience<\/h2>\n

\n\tUnderpinning our commitment to the candidate experience is our Candidate Charter, which we review and update annually. You\u2019ll find the charter highlighted on both the i<\/span>dentifi Global<\/a> and identifi Office Professionals<\/a> websites – and if candidates we place tell us their experience didn\u2019t match these standards, our consultants won\u2019t receive their full commission. <\/p>\n

\n\tOur current Candidate Charter reads as follows:<\/p>\n